The challenge: To help a new market entrant to legally comply with FSA rules and regulations

Our client, a medical assistance company, was entering the travel insurance market as an intermediary.  They needed to have compliance processes and procedures developed from scratch to ensure that they were operating legally and complied with all FSA regulations.

Our role

Flower Consultancy provided the following services:

• Analysed the proposed operations of the business.
• Reviewed the developing framework for FSA regulation of general insurance business.
• Identified all other relevant legislation.
• Drafted compliant processes and procedures.
• Produced a detailed compliance manual.
• Provided all supporting documentation and forms.